- Via credit card,
You are eligible to get the most out of our payment plans or instant payment. If we are not able to fulfill your order due to stock issues or any other cancellation, the payment will be refunded in 3 working days.
We are doing our best to ship your in-stock products in the following day that you ordered. For pre*orders arrival estimations are available in product description. If a problem occurs regarding an “in-stock” product, you will be notified about the delay.
Please provide your most accurate information regarding the prevention of delays after shipping is concluded.
For international orders specifications are detailed. Please mail us for further info. (firstname.lastname@example.org)
If you experience a damage to your comic due to shipping fault (3rd party fault) please open all your packages in front of the delivery company representative, provide official report, and do not accept the delivery. Notify us immediately via e-mail.
Please note that all PhD Collectibles products (exclusives, signed, artprints and remarks) are sent in at least 9.2 condition. All other damages are occurred due to forces that are not under PhD Collectibles control, therefore it is highly important for you to prepare an official report.
We will be doing our best to minimize the negative experience you had as long as you follow the above instructions.